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Studio / Maintenance

You have the system.
What you don't have is anyone to maintain it.

For companies told that maintenance was out of scope, or whose maintenance vendor has walked away. ALBY Studio takes on maintenance for systems built by others, starting with a survey, and keeps everything from incident response to small changes running on a monthly retainer.

Problem

There's a structural reason
behind that frustration.

Illustration of a person with no one to maintain their system

The development company's contract ended at delivery. The vendor you trusted with maintenance for years has withdrawn, or gone under. The system runs every day, and nobody is looking after it — and maintenance of a system somebody else built is the one job every firm you ask would rather decline.

  • 01The development company told us maintenance was out of scope
  • 02The vendor who handled maintenance is gone
  • 03Everyone turns us down because someone else built it
ALBY Studio looks after systems other companies built, too.

With ALBY Studio

With ALBY Studio,
there is somewhere
for maintenance to land.

Support that begins by taking on maintenance for a system someone else built. We survey what's there, put the operating setup in order, and keep both incident response and small changes going within the monthly fee. Maintenance that grows the system, not just guards it.

  1. 01

    Built by someone else? We start with a survey

    Incomplete handover documents are fine. We examine the code and the infrastructure, assemble what maintenance actually requires, and then take over operations — even if the previous vendor is unreachable.

  2. 02

    More than incident response

    Monitoring, backups, and updates keep it stable; within the same monthly fee we also keep making small changes and usability improvements. Maintenance is no excuse to let a system freeze.

  3. 03

    Making sure nobody disappears next time

    What the survey and day-to-day operations teach us goes into documentation and is shared across the team. This time, maintenance doesn't depend on one company or one person.

Flexible team

Taking it on
isn't where we stop.

A tech lead runs the survey and the handover; after transfer, an SRE and a full-stack engineer keep it stable and keep improving it.
What operations teaches us feeds straight into changes, so nothing has to be investigated twice.

Example team for a maintenance takeover

Survey, handover, stable operation — and the same team keeps improving it afterwards.

  1. Survey

    Examine code and infrastructure, and assemble what maintenance needs

    • Tech lead
    • Full-stack engineer
  2. Transfer

    Put monitoring and backups in place, and take over operations

    • Tech lead
    • Full-stack engineer
    • SRE engineer

    Transfer complete

  3. Stable operation

    Keep it stable through incident response and updates

    • Full-stack engineer
    • SRE engineer
  4. Improvement

    Keep making small changes and usability improvements

    • Full-stack engineer
    • SRE engineer
    • Backend engineer

Note: this is one example. Photos are illustrative. We adjust the team to the project, your budget, and your priorities.

Comparison

How is this different from
a development company's maintenance?

Systems built by others
Typical firmUsually declined
ALBYTaken on, starting with a survey
Scope of contract
Typical firmUp to delivery; maintenance is out of scope
ALBYMaintenance itself is the monthly contract
Handling changes
Typical firmSeparately quoted, and pushed back
ALBYHandled continuously within the monthly fee
Continuity
Typical firmBreaks when the firm or the person moves on
ALBYCarried by documentation and a team

A system only stays an asset while somebody is looking after it. We'll be that somebody.

Contact

Don't keep running it
with nobody maintaining it.

Tell us how the system is put together and how maintenance has gone so far. Built by someone else, no documentation left — we'll still take it on, starting with a survey.